UX + AI: Designing User Experiences and Artificial Intelligence: AI as part of your UX toolset

Artificial Intelligence (AI), or even more narrowly machine learning (ML) and natural language processing (NLP), caught much public imagination in the last decade. This session brings together a multifaceted exploration what AI means for user experience (UX): what challenges do we face in creating useful, useable, trustful and desirable user experiences that incorporate AI techniques? We address AI and UX intersection from different angles: creating UX for AI solutions, incorporating currently available AI capabilities into UX designs, using AI as a part of UX development. This session reviews several case studies and practical recommendations for modern UX projects.